At Star Voyage Antilles, the protection of your personal data is particularly important to us. That is why we comply with legal requirements when collecting and processing your personal data. In the following, we would like to inform you in detail about the scope and purpose of the data collection.
In general, the use of our offers (Star Voyage Antilles, Star Voyage Antilles Newsletter, My Star Voyage Antilles account and other “Star Voyage Antilles applications”) is possible without providing personal data. The use of certain services on our website may be subject to different regulations, which in this case are explained separately below. The legal basis for data protection can be found in particular in the General Data Protection Regulation (GDPR).
When you visit our website or our applications, certain information is transmitted, such as the IP address. It is also information on the terminal used (computer, smartphone, tablet, etc.), the browser used (Internet Explorer, Safari, Firefox, etc.), the time of access to the website, the site reference value and the volume of data transmitted.
We cannot use this data to identify the individual user. The information is used to determine the attractiveness of our offers, to improve their performance or their content when necessary and to make them even more interesting for you.
However, we would like to draw your attention to the fact that a static IP address can, in certain cases, allow a link to be established to an individual person via a RIPE request. However, we do not make such a request. This website, however, is accessible to both statically and dynamically assigned IP addresses.
We only collect personal data if you provide it to us of your own free will, for example when you contact us, in particular when you create a Star Voyage Antilles account, request a personalized quote, request information or publish in our Star Voyage Antilles applications on your profile or your feed.
We only use the personal data you provide to us to the extent that your data is necessary for the provision and processing of our services.
We keep your data for as long as necessary to achieve the intended purpose, or until you delete your account, or for as long as the legal retention periods require. Your data will then be deleted or their processing will be restricted in accordance with legal provisions.
In the case of a purely informative use, that is, if you do not register or do not provide us with information in any other way, we only collect the personal data that your browser transmits to our server. If you wish to visit our website, we collect the following data which is technically necessary for us to present our content to you and to guarantee stability and security (the legal basis is the legitimate interest within the meaning of Art. 6 para. . 1, sentence 1, letter f of the GDPR).
In the context of the assessment of interests in accordance with Art. 6, al. 1, letter f of the GDPR, we have taken into account and assessed our interest in the provision and your interest in the processing of your personal data in accordance with data protection regulations. Since the following data may be technically necessary to provide our services to you in order to be able to offer our website to you and also to guarantee stability and security, in particular protection against misuse, we have come to the conclusion that this data may be processed – with a guarantee of state-of-the-art data security – taking reasonable account of your interest in processing in accordance with data protection regulations.
|Data||Purpose of processing||Legal basis for processing||Shelf life||Platform|
|First name||Personalized approach and presentation||Execution of the contractual relationship||Up to 30 days after deletion of the customer account||Mister Booking|
|Name||Personalized approach and presentation||Execution of the contractual relationship||Up to 30 days after deletion of the customer account||Mister Booking|
|Email address||Customer account identification||Performing the contractual relationship||Up to 30 days after deletion of the customer account||Mister Booking|
|Password||Customer account identification||Performing the contractual relationship||Up to 30 days after deletion of the customer account||Mister Booking|
|IP address when connecting||Data transfer when registering on the web server||Performing the contractual relationship||Undetermined||Mister Booking|
|Sex||Corresponding user experience||Consent||Up to 30 days after deletion of the customer account|
The collection of data for the provision and storage of data in log files is essential for the operation of the website. Therefore, the user cannot oppose it in any way.
|Data||Purpose of processing||Legal basis for processing||Shelf life|
|First name||Personalized approach and presentation||Execution of the contractual relationship||Up to 30 days after deletion of the customer account|
|Name||Personalized approach and presentation||Execution of the contractual relationship||Up to 30 days after deletion of the customer account|
|Email address||Customer account identification||Performing the contractual relationship||Up to 30 days after deletion of the customer account|
|Password||Customer account identification||Performing the contractual relationship||Up to 30 days after deletion of the customer account|
|IP address when connecting||Data transfer when registering on the web server||Performing the contractual relationship||Undetermined|
|* Sex||Corresponding user experience||Consent||Up to 30 days after deletion of the customer account|
|* Crew member||Corresponding user experience||Consent||Up to 30 days after deletion of the customer account|
|* Identity document / Passport||Personalized approach and presentation||Consent||Up to 30 days after deletion of the customer account|
|* Food preference||Personalized approach and presentation||Consent||Up to 30 days after deletion of the customer account|
To be able to use our Star Voyage Antilles applications, you must have a Star Voyage Antilles account. The data that is collected for this purpose has already been listed above. In order to provide you with an optimal Star Voyage Antilles experience, the Star Voyage Antilles concept is based in part on the publication of certain information from our users within the Star Voyage Antilles community, including your information. So that you can decide for yourself whether you want to publish information and what information you want to publish, we present our program to you in more detail below. This includes the following information, which is visible to other users:
With the information in your public profile, you appear in the Star Voyage Antilles applications. This information allows customer service to find you in the Star Voyage Antilles applications. This will make it possible to meet your expectations and more easily and / or support you in your yacht charter in the Antilles.
The Star Voyage Antilles applications store all your sessions (Star Voyage Antilles only) and associated information, such as photos or comments that you have posted.
In addition, as part of our free apps, in some cases we offer the ability to track users (“crew member”) to streamline your yacht charter process. To do this, Star voyage Antilles automatically links the common profiles to a rental file. You will be informed of the progress of your yacht charter contract by electronic notifications (email).
For this reason, we have ensured that each user can modify their personal information which can be viewed by other users, and each user is free to use their own name or a username of their choice in Star Voyage Antilles applications.
|Data||Purpose of processing||Shelf life|
|Profile||Presentation and interactions within the community||Up to 30 days after deletion of the customer account|
|Identity||Presentation and interactions within the community||Up to 30 days after deletion of the customer account|
|Contact details||Presentation and interactions within the community||Up to 30 days after deletion of the customer account|
|Food||Presentation and interactions within the community||Up to 30 days after deletion of the customer account|
|Passport / Identity card||Presentation and interactions within the community||Up to 30 days after deletion of the customer account|
We process this information in order to generate the information necessary for the realization of your yacht charter. The data is only processed and stored for the duration of your yacht charter.
Please note that when you enter or report limitations, we are processing special categories of personal data, in particular information relating to your health. The special categories of personal data are particularly worthy of protection. The processing of special categories of personal data is therefore based on your consent, which you can revoke at any time with effect for the future.
|Data||Purpose of processing||Legal basis for processing||Shelf life|
|Information on restrictions on parts of your habits: diet||Adaptation of the bunkering list||Consent||The time to complete the cruise|
Our Star Voyage Antilles applications, in particular Star Voyage Antilles Newsletter and Star Voyage Antilles My Account, offer the possibility of recording locations. To do this, we need access to location data. These data allow us to define the number of customers interested in our services in relation to their region in order to offer them the best offers.
In addition, depending on your location, you have the possibility of finding partners and nautical exhibitions in which Star Voyage Antilles participates. We are thus able to send you free invitations.
|Data||Purpose of processing||Legal basis for processing||Shelf life|
|Location data||Determining the position for the running course
|Consent||Up to 30 days after deletion of the account|
|Connection city||Interactions with the sales department||Consent||Up to 30 days after deletion of the account|
We need this access and this information to ensure the technical functioning of our application in order to provide the services offered with the application, in particular to access your location. We will ask you for your permission to access the various functions and information during the registration process or before the first use and we will only access these functions if you allow us to do so. Depending on your operating system, you can manually revoke access rights in the settings. For instructions on how to make these settings, please refer to the manufacturer’s instructions for your mobile operating system. Please note, however, that without the corresponding permissions, you will only be able to use the application in a restricted way, if at all.
Before using the app for the first time, you will be asked for the below permissions for the following purposes:
|Location||Course determination, statistical evaluation|
|Mobile data / Wi-Fi||Using the Internet and loading new content|
You can contact us through our email address or the contact form.
The personal data transmitted to us in this way will of course only be used for the purpose for which you made them available to us when contacting us.
Insofar as we use our contact form to request information necessary to establish a contact, this is always marked as mandatory (*). All information not marked with an asterisk is optional. These data are used by us to make your request a reality and to optimize its processing. The communication of this information takes place expressly on a voluntary basis and with your consent. Insofar as this is information relating to communication channels (such as email address or telephone number), you also agree that we may contact you through this communication channel in order to respond to your request.
You can of course revoke your declarations of consent at any time with effect for the future. To exercise your right of revocation, please contact the contact person designated at the end of this declaration.
|Supplier name||Type of supplier||Data transfer to a third country||Third country||Guarantees in accordance with art. 44 and following of the GDPR|
|Misterbooking – SARL – SIRET: 44506138500040 – 415 AVENUE DES CHABAUDS 13320 BOUC BEL AIR||In charge of contact processing, quotes, contracts and newsletter subscription||Yes||–||EU Standard Contractual Clauses
EU-U.S. Privacy Shield
* Optional information
You can apply for job offers from our company electronically. Of course, we will use your data exclusively for processing your request and will not pass it on to third parties. Please note that unencrypted emails are transmitted without access protection. Unfortunately, we do not currently offer encryption for email applications. However, an encrypted transmission of your application is possible via our Lever application portal. You can apply for job offers from our company on our online application portal. Your online application will be sent directly to the human resources department via an encrypted connection and will of course be treated confidentially. Your personal data will be deleted immediately at the end of the application process or after a maximum period of 6 months, unless you have expressly given us your consent for a longer storage of your data. Further information on the processing of data in the context of the application process can be found in the privacy statement of our application portal, which you can find here: https://en1.starvoyage.com/emploi
You can subscribe to our newsletter if you wish to receive regular news from us or information on certain subjects and products listed in the declaration of consent.
Pour l’inscription, vous devez nous fournir une adresse e-mail valide.
The provision of other separately marked information is optional. These data will allow more personalized communication. This only takes place with your express consent.
Please note that we evaluate your user behavior, i.e. your opening and clicking behavior, when sending the newsletter. Technically, the evaluation of your user behavior is carried out by the company IT NOVACION SL. This allows us to draw conclusions about your user behavior in order to improve our newsletters and to ensure that you only receive newsletters. that interest you. Monitoring of your user behavior also only takes place with your express consent.
To make sure that you really want to receive information from us, we use the so-called “double opt-in” procedure. Once registered, you will receive an email containing a link to activate the newsletter service. This means that after your registration we will send you an email to the address given, in which we will ask you to confirm that you want to receive the newsletter. If you do not confirm your registration, your information will not be stored in our Episerver email distribution tool. In addition, we store your used IP addresses and the time at which you signed up and confirmed your newsletter subscription respectively. The purpose of this procedure is to be able to prove your registration and, if necessary, to elucidate a possible misuse of your personal data.
Of course, you can unsubscribe from the newsletter at any time. You will find the unsubscribe link at the end of each email, in the legal notices, or in your profile settings.
If you want to prevent personalization and tracking, or if you do not agree with the processing of your data for the aforementioned purposes, you can object by sending an email to or making the changes appropriate in your profile settings.
|Supplier name||Type of supplier||Data transfer to a third country||Third country||Guarantees in accordance with art. 44 and following of the GDPR|
|IT NOVACION SL.L 58 AVD GUELL 17001 Girona – GI – SPAIN||In charge of processing newsletter distribution||No||–||–|
Cookies and invisible pixels
Most browsers automatically accept cookies. If you want to prevent cookies from being saved, you can select “Do not accept cookies” in your browser settings. You can find detailed information on this in the instructions of your browser manufacturer. You can delete cookies that are already stored on your computer at any time. However, we would like to draw your attention to the fact that our website can only be used in a restricted way without cookies.
In addition, we use markings on our pages, called “invisible pixels”, to record, for example, the frequency with which our pages are viewed and clicked each time they are loaded, this also without any intervention or attribution to your computer.
The legal basis underlying the use of this service is Art. 6, al. 1 sentence 1 letter f GDPR. Users can prevent the collection of data generated by cookies by downloading and installing the add-on for their browser available through the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Google is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ).
Google Marketing Services
In our applications, we use the marketing and remarketing services of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA) which allows us to display more targeted advertising that may be of interest to users. Through (re) marketing, advertisements and products are offered to users based on an interest defined through their activity within other applications of the Google network. To do this, when a user accesses our application, Google uses a code and (re) marketing tags are then incorporated into the application. Through these beacons, an individual cookie (i.e. a small file) is saved on the user’s device (similar technologies may also be used instead of cookies). Cookies can be set by various domains. This file logs the apps that users have visited, the content that interests them, and the offers that have been used. In addition, it records technical information relating to the browser and the operating system, the reference applications, the duration of the visits as well as additional data concerning the use of online products and services. The IP address of the users is also recorded. However, we would like to inform you that within the framework of Google Analytics, IP addresses established in member states of the European Union or in other countries which are party to the Agreement on the European Economic Area are truncated.
All user data will only be processed through pseudonyms. Google does not keep names or email addresses. Therefore, all visible onscreen advertisements are not displayed specifically to one person, but to the owner of the cookie. This information is collected by Google and then transmitted and stored on servers located in the United States.
One of the Google marketing services that we use is the Google AdWords online advertising program. With the latter, each AdWords customer receives a different conversion cookie. Thus, these cookies cannot be tracked through the applications of AdWords customers. The information collected by the cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers can see the total number of users who clicked on their ad and were redirected to a page with a UET tag. However, they will not receive any information that allows users to be personally identified.
The legal basis underlying the use of this service is Art. 6, al. 1 sentence 1 letter f GDPR. If you wish to object to the interest-based advertising offered by Google’s marketing services, you can do so through the settings and opt-out options provided by Google: http://www.google.com/ads / preferences. Google is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ).
Facebook Marketing Services
We use “Visitor Action Tracking Pixels” from Facebook Inc. (Menlo Park, California, United States) on our website so that we can track user behavior after they click on an advertisement on the website. within Facebook which redirected them to the advertiser’s website. This allows us to measure the effectiveness of our ads on Facebook for statistical and market research purposes. The data collected in this way is anonymous to us, which means that we do not have access to the personal data of individual users. However, this data is stored and processed by Facebook, which is why we inform you about it on the basis of our current knowledge of the situation. Facebook has the option of linking this information to your Facebook account and using it for its own promotional purposes, in accordance with Facebook’s data use policy (https://www.facebook.com/about/privacy/). You can allow Facebook and its partners to post advertisements on and off Facebook. For these purposes, a cookie may also be saved on your computer. You can oppose the collection of your data by Facebook Pixel, or the use of your data for the publication of advertisements by Facebook, through the following address: https: // www .facebook.com / settings? tab = ads.
We also use in our applications the Facebook programming aid kit, also known as the “SDK” (for Software Development Kit), in order to link various Facebook services to our applications. For example, this allows users to use the Facebook SDK to share content from our apps on their Facebook timeline or to send messages to other Facebook users. More information on the Facebook SDK for iOS can be found here: https://developers.facebook.com/docs/ios. For Android, please see the following page: https://developers.facebook.com/docs/android. Facebook’s Events app: We use this other app through the Facebook SDK to observe both the reach of our advertising campaigns and the use of the Facebook SDK. Facebook simply provides us with a general analysis of user behavior with regard to our application. We have no other influence on the information that will be processed by Facebook via the Events app. In the settings of our applications, you can opt out of the Events application being used for these purposes.
Facebook est certifiée dans le cadre du Privacy Shield Agreement (Bouclier de protection des données) et garantit ainsi le respect de la législation européenne en matière de protection des données (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). La base juridique sous-jacente à ce traitement des données est l’art. 6, al. 1, phrase 1, lettres b et f du RGPD.
Facebook Custom Audiences
As part of online advertising based on user behavior, Facebook’s Custom Audiences service (Facebook Custom Audience 1601 S. California Avenue, Palo Alto, CA, 94304) is also used on our website. Typically, your usage data generates a non-reversible and non-personal checksum (digital fingerprint) that can be passed to Facebook for analysis and marketing purposes. In doing so, a Facebook tracking pixel is placed on our website. This collects information about your activity on the site (such as surfing behavior, sub-pages visited, etc.). Your IP address is recorded and used to send you geographically targeted advertising.
You have the possibility to object to the targeting carried out by Facebook by using the following link (https://www.facebook.com/ads/website_custom_audiences). You can also contact us directly by e-mail at: privacy @ Star Voyage Antilles.com.
When using our website and our applications, data is collected and recorded and then used to generate information for analysis purposes associated with pseudonymous usage profiles. These pseudonymous profiles are used to analyze the behavior of site visitors and are used to design and improve our services based on demand. Additionally, we measure and analyze technical performance data (e.g. response and load times) and application data (hardware and software used) to improve the performance of our products. Cookies are used for this purpose. These are text files which are saved on your computer and which allow us to analyze how you use our website. These pseudonymous usage profiles may not be associated with personal data of the bearer of the pseudonym without the express consent of the third party concerned. You can object to the collection and storage of data for analysis at any time, with effect for the future, by disabling cookies in your browser settings.
Social network add-ons
This website uses social network add-ons from providers:
- Facebook (Betreiber: Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA)
- Twitter (Betreiber: Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA)
These add-ons normally collect your data and transmit it to the servers of the corresponding provider.
Once activated, these add-ons also record personal data, such as your IP address, and send it to the corresponding provider’s servers, where it is stored. In addition, activated social network add-ons create a cookie associated with a unique identifier when the relevant website is visited. This allows the provider to create profiles relating to your usage behavior. This happens even if you are not a member of the social network of the relevant provider. If you are a member of the provider’s social network and are logged into this social network when you visit this website, your data and information about your visit may be associated with your profile on the corresponding social network. We have no influence on the exact extent of the data concerning you which is collected by the provider in question. For more information on the scope, modalities and purpose of data processing, as well as your rights and settings options to protect your privacy, please refer to the privacy policies of the relevant social media providers. These can be accessed in the table above and are also available at the following addresses:
- Facebook: http://www.facebook.com/policy.php
- Twitter: http://twitter.com/privacy/
- Data transmission to third parties
We only pass on your personal data to third parties in the following cases:
- If you have given your express consent.
- If the disclosure is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have a worthy overriding interest in the non-disclosure of your data.
- If there is a legal obligation to transmit.
- If this is legally permitted and necessary for the performance of the contractual relationship between you and our company.
When data is transferred outside of the European Union, high European data protection requirements generally do not apply. In the event of such transmission, there may currently be no adequacy resolution of the European Commission within the meaning of Art. 45, al. 1, 3 of the GDPR. This means that the European Commission has not yet confirmed that the level of data protection of the country in question corresponds to the level of data protection of the European Union within the meaning of the GDPR, which is why we have created the aforementioned appropriate safeguards. .
The possible risks which cannot be completely excluded in the context of the transmission of data are in particular the following:
- Your personal data could possibly be processed beyond the original purpose.
- In addition, you may not be able to claim and enforce your rights under data protection law, such as your right of access, rectification, deletion or your right to data portability.
- It is also likely that the data processing is unlawful and that the protection of personal data is not fully compliant, quantitatively and qualitatively, with the requirements of the GDPR.
Information on the rights of data subjects
Any data subject has a right of access pursuant to Article 15 GDPR, a right of rectification pursuant to Article 16 GDPR, a right of deletion pursuant to art. 17 GDPR, a right to restriction of processing under Art. 18 GDPR, a right of objection under Art. 21 GDPR and a right to data portability under Art. 20 of the GDPR. The restrictions under ss. 34 and 35 of the German Federal Data Protection Act (BDSG) apply to the right of access and the right to erasure.
Information on the possibility of appeal
You also have the right to lodge a complaint with the competent data protection supervisory authority in relation to our processing of your personal data.
Information on revocation in the event of consent
You can revoke your consent to the processing of personal data at any time. This also applies to the revocation of declarations of consent given to us before the entry into force of the General Data Protection Regulation, i.e. before 25 May 2018. Please note that the revocation does not take effect. is not retroactive and will only take effect in the future. The processing that took place before the revocation will not be affected.
Right in the case of data processing for direct advertising purposes
In accordance with art. 21, al. 2 of the GDPR, you have the right to object at any time to the processing of your personal data. If you object to processing for direct advertising purposes, we will stop processing your personal data for these purposes. Please note that the opposition is not retroactive and will only take effect in the future. Processing that took place before the opposition will not be affected.
Reference to the right to object in the event of a confrontation of opposing interests
Insofar as we base the processing of your personal data on a confrontation of opposing interests, you have the possibility of objecting to this processing. When exercising this objection, we ask you to explain the reasons why we should not process your personal data as we have described. If your objection is justified, we will examine the situation and cease or adapt the data processing, or explain our compelling reasons worthy of protection to you.
Links to other websites
Our websites may contain links to websites of other providers. We remind you that this privacy statement applies exclusively to Star Voyage Antilles websites. We have no influence and do not control that other providers comply with applicable data protection regulations.
Data protection officer and delegate
If you have any questions regarding the collection, processing or use of your personal data as well as access to them, their rectification, their blocking or their deletion, you can also contact our external data manager at any time. data protection (subject: “Star Voyage Antilles”):
Responsible for data processing ELITE ADMIN IT
7 rue Pech Romieu
E-mail: privacy @ eliteadmin.fr
Represented by its manager, Yoan SWIETOWICZ
Data protection officer of the Star Voyage Antilles manager
97290 Le Marin